Counselling Software
Affordable software for Counsellors with Patient Notes, Patient Bookings, Integrated Invoicing & Payment Processing, Email Integration and more. Practice Master Pro is an all in one solution for your practice comprising of powerful networked desktop applications along with cloud sync and website access for smartphone/iPad - and all for a price comparable to our "website only" competitors.
Take your counselling practice to the next level by giving your team powerful multi-tasking software accessible 24/7 through the cloud.
How Are We Different?
Practice Master Pro combines native apps with a cloud-hosted backend for your counselling clinic. Work through dedicated Windows, Mac, iOS and Android apps while authorised team members access the same current practice information.
Cloud-Hosted Patient Records
Your patient and practice information is stored centrally in the cloud. Connect through the native apps to work with current records across supported devices and practice locations.
Superior Multi-Tasking Desktop Environment
Our full desktop multi-tasking application lets you work more efficiently in a busy practice environment. Fully integrated workflows and shortcut menus give you the edge - and you don't need to work in a website all day!
Connected Booking & Practice Tools
Bring appointments, patient records and billing together, with online booking integrated into your own website. Keep reception and practitioners working within the same connected practice system.
Features Specifically for Counsellors
The following features are particularly well suited for a counselling clinic:
Flexible User Security
You have very fine-grained control over the security settings of the users in the counselling software. You can set up your practitioners using our suggested permission sets and then tweak as needed. This is especially useful for Counselling practices where patient security and privacy are of the utmost importance.
For example, reception staff can have access to the patient database but you can prevent access to patient notes. You can also give some trusted practitioners access to some areas of the admin system while restricting access to others.
Lock Patient Notes
Patient notes in Practice Master can be locked by the practitioner who has taken the notes. This essentially makes the notes totally private so only they (and an administrator with the 'Can View Locked Notes' permission) can view them. This is particularly important when dealing with patient consultations that are of a highly sensitive or personal nature.
You can also set a preference in your user preferences area to 'Auto-Lock' your patient notes when you save them as an extra security/privacy precaution.
Customisable Patient Forms
With customisable patient forms the Practice Master Pro software system can fit perfectly in to your particular counselling method. The built-in counsellor template is based around a SOAP notes format but you can customise it as needed or even create other forms with variations. For example, you can create forms for particular condistions like anxiety and depression, or, create forms for different types of patients like children etc. And with your forms in Practice Master you can easily move between previous visit notes to track your patient's progress.
You can structure your notes using our comprehensive set of question types to help make the computer less of a barrier while taking notes. For example, you can take advantage of (among others):
- ✓ Tickbox/Multiple Choice Questions - so you can 'tick' your way through question/answer scenarios
- ✓ Pre-Defined Answers - textboxes allow you to set up buttons underneath that enter custom blocks of text for you to edit to save time on typing
- ✓ Diagrams - you can use a diagram background and draw of type over the top. The background can be anything you like, such as a blank mind map, which can help you take notes more effectively.
Patient Handouts
You can create your own highly-custom patient handouts on the fly so your patient's can continue to self-help post treatment. You can print the handout and give it to your patient during their visit, or email directly to their inbox. You could create items for Anxiety Management, Grieving Process, Anger Management etc. and simply add the required items with a double click as you build their custom handout.
Info Sheets
You can add your own 'info sheets' in to the system and add them to your patient notes at any time. Info-sheets can be any file type, images, documents, pdfs etc and contain mostly static content. These can easily be printed and emailed to your patients with a single click using the email integration in Practice Master.
Focus on the Consultation with AI Scribe
Give your patient your attention while AI Scribe captures the conversation. Open the recorder from your patient notes, record the consultation and receive a transcript in your AI Scribe tab, ready to use when preparing your counselling consultation notes.
- ✓ Start recording within your patient notes workflow
- ✓ Keep recording while you navigate through the app
- ✓ Record a session at once or add further recordings
- ✓ Access the transcript directly in your patient notes
Generate Draft Notes in Your Counselling Templates
Turn the consultation transcript into draft notes in your own templates with AI Patient Notes. Choose whether to populate your notes, prepare library handouts or generate annotated diagrams, then review and refine the results before finalising your clinical record.
- ✓ Generate notes in the custom templates your clinic uses
- ✓ Populate text fields, custom lists and multiple choice questions
- ✓ Choose options for library handouts and annotated diagrams
- ✓ Review and edit generated content with your clinical judgement
AI Scribe and AI Patient Notes require an optional AI licence. They are not included in the standard free trial.
Explore AI Patient Notes generation →
See it running in a counselling clinic like yours.
Start your free 14-day trial and explore the workflows that suit your practice. Optional AI features require a separate AI licence and are not included in the standard free trial.